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  • How do you guarantee delivery?
    If tracking doesn't show the package as "delivered" we will send a replacement package. If that one doesn't show up we will give up and send you your money back.
  • What if my order is damaged?
    If your order has defects or you suspect it was damaged during manufacturing, please reach out to us and we will be happy to work with you to remedy the situation.
  • Are your products safe?
    Product safety and quality are top priorities for Green Sky Express. All our products are tested to ensure they are free of harmful chemicals such as Benzine, pesticides and metals. We also maintain the highest quality by only using the purest cannabis extracts. We do not add ''fillers'' such as vitamin E acetates to our products.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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